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Financial Protection

When you book with Kandoo you can book in confidence with no worries. Kandoo is a part of Expedition Adventures Limited which is a fully bonded member of ABTA and ATOL and is fully insured with Lloyds underwriters.

Our ABTA Membership

Our ABTA bonded number is: Y2511

The Association of British Travel Agents - ABTA - is the UK's Premier Trade Association for Tour Operators and Travel Agents. ABTA's 800 tour operators and 6700 travel agency offices are responsible for the sale of some 80% of UK-sold holidays.

With Expedition Adventures Limited (t/a Kandoo Adventures) being a member of ABTA, you can be assured that we are committed to high standards of service and are a financially sound company. Additionally, any monies paid to us for your holiday is fully protected by ABTA. Our ABTA number is Y2511.

For further information on the benefits of booking with an ABTA bonded operator please visit their website at www.abta.com

Our ATOL Membership

Our ATOL licence number is: 10957

ATOL exists to protect the public from losing money or being stranded abroad because of the failure of air travel firms. It was first introduced in 1972 and it gives comprehensive consumer protection to 28 million people in the UK who buy flights or air holidays each year.

All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate 

"ATOL" is a protection scheme for flights and air holidays, managed by the Civil Aviation Authority (CAA). Most firms who sell air travel in the UK are required by law to hold a licence called an "ATOL".

ATOL protects you from losing money or being stranded abroad when a tour operator goes out of business. All licensed firms have to lodge bonds with the CAA so that if they go out of business, the CAA can give refunds to people who can’t travel and arrange for people abroad to finish their holidays and fly home.

ATOL protection is included in the price of a holiday booked with an ATOL holder, and there’s a Government-backed fund called the Air Travel Trust that steps in if any ATOL bond isn’t enough to look after everyone affected by a failure.

You may visit the ATOL website for more information at www.atol.org.uk

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