Our Sustainability Policy is
based on the following principles:
- To adhere to all relevant
national laws, regulations and codes of conduct
- To incorporate sustainability
factors into all business decisions
- To ensure all employees in the
UK, Kandoo DMCs and suppliers are informed about our Sustainability Policy and
are dedicated to implementing and improving it
- To reduce the environmental and
local impact of our UK office and travel products
- To make customers aware of our
commitment to sustainability and promote to them ways to make their travel more
sustainable
- To review, report and improve
our sustainability performance
Core Values
Human Rights
Kandoo Adventures is committed
to promoting human rights for all employees of Kandoo and people employed by
businesses that contribute to Kandoo Adventures trips, including all employees
should be treated fairly, equally and with respect as outlined in our Code of
Ethics.
Environment
Kandoo Adventures is committed
to reducing our environmental footprint by avoiding negative impacts wherever
possible. When they cannot be completely avoided, we work actively to minimize,
prevent and mitigate any environmental risks as outlined in our Environmental
Policy. Our UK office and all Kandoo and suppliers are supported to follow our
Sustainable Procurement Policy.
Working Conditions
Anti-Corruption
Kandoo Adventures is committed to maintaining the
highest standards of honesty and integrity across all operations. Guided by our
Code of Ethics and Code of Conduct, we will not tolerate corruption and bribery
in any form in our office in the UK and all Kandoo DMCs and suppliers.
Sustainability in the Company
Structure
Kandoo Adventures has appointed a Sustainability
Coordinator to oversee the implementation of the Sustainability Policy and its
corresponding action plan. The Sustainability Coordinator maintains regular
communication with colleagues and management regarding the impact of current
initiatives, the status of our objectives and recommended next steps.
Responsibilities of the
Sustainability Coordinator
- Coordinate Travelife reporting
and certification;
- Promote a comprehensive
understanding of sustainability principles and company policy among all staff
members;
- Manage the company action plan
while securing input and active support from colleagues to ensure successful
implementation;
- Enhance the sustainability of
our product offerings and supply chain operations;
- Schedule and deliver regular
updates to company management regarding the company’s sustainability progress
and challenges;
- Facilitate internal and external
communications regarding the company’s Sustainability Policy, associated
policies and initiatives
Access to the Sustainability
Policy
- The Kandoo Adventures
Sustainability Policy is accessible to all employees, suppliers as well as the
general public;
- At monthly Kandoo Adventures
team meetings with staff in the UK office, sustainability will be an item on
the meeting agenda;
- A summary of our sustainability
principles are published on Kandoo Adventures website;
- Our current sustainability policy is available on the Kandoo Adventures website;
- Regular updates on
sustainability progress published on Kandoo Adventures website
Kandoo Adventures maintains an
annual sustainability action plan detailing clear targets, actions,
responsibilities and timelines. This plan is updated yearly with input from all
employees.
Action plans will identify which
employees are responsible for implementing specific actions and Kandoo
Adventures will support them to continue to improve sustainability.
Monitoring
Kandoo Adventures holds monthly
team meetings with all UK office staff, where sustainability is a standing
agenda item. These sessions serve to monitor and valuate the implementation of
our Sustainability Policy and action plan, discuss new ideas and record key
updates and decisions.
Kandoo Adventures holds general
meetings with Kandoo and suppliers where sustainability targets are discussed
and evaluated.
Corrective Measures
Should any discrepancies between
planned targets and actual progress be identified (e.g. delays or obstacles),
the sustainability coordinator will collaborate with the team to develop
corrective measures. We will then establish as alternative plan in order to
overcome these challenges and achieve a successful result.
If it becomes clear that an item
on a previously agreed action plan cannot be achieved, we will replace item
and, if viable, add it to a longer term list of potential actions for the
future.
Sustainable
Office Operations
Starting with our UK office in
Penrith, Kandoo Adventures has established sustainable office operations.
Energy
- Lights are turned on only in rooms that are being used
- Appliances such as fridge, toaster, kettle have high energy efficiency ratings
- Computer equipment such as monitors and printer are set to stand-by when not in use
- The office is heated by electric radiators that can be switched on or off by an App
- All heating is turned off when the office is not in use
- Our office is connected to the mains water supply
- Taps are regularly checked for leakage and repaired when necessary
- The toilet has two flush options (one which uses less water)
- Staff bring their own drinks bottles and flasks which are refilled when empty – we do not use any disposable cups or bottles
- Our waste water is treated through the systems owned and monitored by United Utilities. We do not have any control over this.
- Kandoo Adventures is paperless – all payslips, correspondence with customers and DMS and invoicing is digital
- Recycled paper preferred where possible
- Both sides of all paper in the office are used; either by printing on two sides or by using the blank side of a piece of paper as note paper
- Our office minimises waste in all possible ways
- Recycling bin is provided for card / paper, cans, glass and plastic and this is sorted and taken to a local recycling centre
- Non-recyclable waste is disposed of at a local waste facility
- Use of batteries is kept to a minimum
- All office staff know the location of the office first aid kit and have access to it whenever needed
- Fire extinguishers are available in the office and these are professionally checked annually
- There is a trained fire warden and an evacuation procedure which all staff are aware of
- Government issued Health and Safety at Work documentation is on display in the office and all staff are aware of it’s location
- Office staff are encouraged to use public transport, walk or cycle to work (this is not possible for all members of staff due to where they live)
- Where appropriate, staff work from home for some of their working year
- When several members of staff are travelling, transport should be shared where possible or public transport used
- Preference is given to locally produced food
- Food waste is limited
- Where possible, locally brewed or Fair-Trade tea and coffee is preferred
- Cleaning products do not contain harmful ingredients such as pesticides
- Eco-friendly products are preferred
- Cleaning products are stored and disposed of safely and responsibly
- Our office is home to oxygen-generating plants
- Our office produces minimal light and noise pollution