We know well enough ourselves that as the Scots say "The best laid schemes o' mice an' men Gang aft a-gley.”
So when things go wrong and you need to change your plans Kandoo can help with our great Lifetime Deposit scheme. Basically if you book and pay a deposit then find that you need to change or cancel your trip, any deposit you have paid is good for any adventure you book in your lifetime.
It doesn't have to be the same trip, you can choose to book onto any of our adventures and the Lifetime Deposit applies. No lost deposits, no hassle, no questions asked.
And it's even better than that. If you don't think you are going to be able to use the deposit in the foreseeable future we are also happy for you to transfer the deposit to a friend (what a great Christmas present!) or even ask us to use it in one of our charitable projects. It's your deposit and you get to choose what you want to do with it.
Sadly in a world where lawyers rule there is some small print and to be transparent here it is. Nothing unreasonable we hope.
So that's it. Hope you don't have to use it but it's there to help when you need it most.
You can view our full Terms and Conditions here.