We recommend that you wear your walking boots to travel and pack as many essential items as possible in your carry-on luggage. If your luggage is delayed we can then do our best to kit you out to start the climb on time. In the event that your luggage is delayed or lost, our procedure is as follows:
We will do everything we can to help if your luggage is lost or delayed but all additional out-of pocket costs have to be paid locally and should be charged back to the airline or their insurers. This includes the cost of taxis for shopping and/or repeat trips to the airport to collect bags.
Kandoo specialises in creating trekking adventures for active people. Our small group tours take adventurers to the world's most famous challenging destinations, including Mount Kilimanjaro, Everest Base Camp, Machu Picchu, the Arctic, the Alps, Norway, Bhutan and Aconcagua.
DOWNLOAD our free comprehensive guide to planning your Kilimanjaro climb