All Kandoo treks in Machu Picchu are supported by our dedicated and experienced crews. Support crew structure varies by group size and trekking route.
On the Classic Inca Trail the support crew is made up of a lead guide, porters to carry gear and a cook. On all alternative treks we use horsemen and mules, instead of porters, to carry gear. All our guides are fluent in English and Spanish.
We run high support crew to trekker ratios. This allows us to provide a superior service whilst ensuring your safety and comfort throughout the trek. Trekkers are often surprised at just how large our crews are, for example, two clients on an Inca Trail trek have a total crew of 8 comprising one lead guide, one cook and six porters. We have smaller support teams on our alternative trekking routes because we use mules to carry gear.
Your porters / mules will carry your main equipment bag each day between camps. Your bag can weigh a maximum of 7kg including your sleeping bag.
You are encouraged to carry your own daypack for items like your waterproofs, drinking water, spare fleece, sun cream, etc.
Once you arrive in Cuzco, we will arrange a time for your pre-trek briefing (usually the evening you arrive). At the pre-trek briefing, we’ll go over the plans for the trek with you, make sure you have all the right equipment, and answer any questions you may have.
Below is a list of the equipment we have available to rent in Cuzco. Just let our team know what you’d like to hire when you arrive. All payments are made locally in US Dollars (cash only).
Any items you don’t wish to take on the trek with you can be left securely at your pre-trek hotel and collected when you return. Please make sure you have a spare bag for any items you are storing.
Trekking bag weight
Your porter (on the Inca Trail) or mule (on all alternative trails) will carry up to 7kg of luggage for you (incl. sleeping bag). This should be more than sufficient for your needs on the trek. You will need to carry your own daypack for personal items, snacks and water. Additional porters can be hired locally but they are £30 / $40 per day.
Our guides have an established safety protocol for handling any emergency on the trek, including rescue and evacuation procedures should they become necessary. You will always have at least 1 lead guide on your trek, with larger groups having an assistant guide as well. In the unlikely event that you get sick, one of our support crew will accompany you off the trail to seek medical help. Please note: The Guide’s word is final: Your Lead Guide has overall responsibility on the trek. You must listen carefully to all his instructions and follow them carefully. The Guide’s ruling on any matter is final.