High Atlas Mountains

Operations Administrator

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Operations Administrator

We are looking to recruit an Operations Administrator to work alongside our team in Penrith on the edge of the Lake District National Park.


Smart: You need to be a quick learner, comfortable with picking up new information

IT savvy: You need to be fully IT literate, adept as using MS Office, particularly Excel, Word and Outlook. The role will also require you to be comfortable using a CRM system.

Communication: You need to be an excellent communicator, both on the phone and via email

Organisation skills: You need to have superb organisational skills and be detail oriented

Self-motivated: You need to have a strong desire to work in a fast-paced environment. We're looking for a real team player who is comfortable working in a growing team

Passion: You need experience of adventure travel or a genuine passion for adventure travel, especially trekking, climbing and kayaking.

Experience: Work history in a similar operations role within the travel industry would be beneficial



Responsibilities will include but not be limited to:

·       Making hotel bookings and managing room allocations

·       Liaising with our local teams all over the world to manage trip logistics

·       Compiling invoices for B2B clients

·       Checking and updating costing sheets

·       Assisting with ABTA and ATOL reports

·       Tracking incoming and outgoing payments

Full training will be provided.

As a small team, we all regularly dip in and out of other roles to support each other when necessary. It is important you have good “team spirit” and are happy to chip in and support others during peak periods.


Package and Salary

Job Type: Full-time

The role comes with a salary of £18,000pa.

Enrolment in the NEST pension scheme.

Annual bonus up to 10% of your salary based on performance.

28 days annual leave inclusive of bank holidays rising to 33 days after 2 years



Penrith, Cumbria. Free on-site parking

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