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Adventure Travel Sales Consultant

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Adventure Travel Sales Consultant


We are looking to recruit an experienced Sales Consultant to deliver an exceptionally high level of customer service to our clients and guide them through the booking process.

Requirements


Passion: a genuine passion for adventure travel, hiking/trekking and the outdoors is essential. Your travel experience and eagerness to explore new destinations will be invaluable when speaking with our customers.


Communication: you need to be a confident communicator and able to deliver very high levels of enthusiastic, sincere customer service, both on the phone and via email.

Team spirit: We're looking for a real people person who wants to be part of a close knit team working together and supporting each other.


IT savvy: you need to be fully IT literate, adept as using MS Office, particularly Excel, Word and Outlook. The role will also require you to be comfortable using a CRM system; full training will be provided.


Organisation: you need to have superb organisational skills and be detail oriented.


Self-motivated: You need to take ownership of your own workload and personal development, we will support you every step of the way but self motivation is key.


Travel: We expect everybody working for us to go on our adventures once a year (at least). You must be ready and able to travel internationally, meet our customers and experience our products.  


Experience: The ideal candidate will have previous sales experience within the travel industry.  Experience of outdoor adventures and international travel would also be beneficial. 

Responsibilities


Initially your responsibilities will focus on:


· Speaking with customers via phone and email to guide them through the booking process and secure the sale.

- Preparing and updating travel documents. 

· Completing administration relating to each sale and liaising with our operations teams in the UK and our overseas destinations.

· Providing continued customer support and information for pre-trip planning.

· Chasing potential leads and selling Kandoo Adventures enthusiastically.

· Managing bookings through our CRM and processes.


Package and Salary


Full time - Permanent

This role comes with a salary of £21,000pa.

Enrolment in the NEST pension scheme.

Discretionary annual bonus up to 10% of your salary based on performance.

28 days annual leave inclusive of bank holidays, rising to 33 days after 2 years


Location


Penrith, Cumbria. Free on-site parking

To apply for this position please send a CV and covering letter to info@kandooadventures.com

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