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Adventure Travel Consultant

This is an exciting opportunity to join a fast-growing adventure travel company. Kandoo Adventures specialise in trekking and climbing tours to some of the world's most iconic destinations, including Kilimanjaro, Nepal, Bhutan, Aconcagua, Machu Picchu, Svalbard.

We are looking to recruit an Adventure Travel Consultant to handle the complete travel consultation and sales process, from initial enquiry to final administration.

Requirements

  • Passion: experience or a genuine passion in adventure travel is a prerequisite. You also play regular outdoor activities such as hiking, trekking, cycling, climbing…
  • Client and sales oriented: Professionally handle incoming requests from customers and ensure that requests are resolved both promptly and thoroughly keeping service at forefront at all times. Client satisfaction is your priority at all stage
  • Team Spirit: We are looking for a real team player who is comfortable working in a small and growing team
  • Responsible: you need to be a self-starter with a strong desire to work in a fast-paced environment
  • IT savvy: Kandoo is an online travel agency. Thus you need to be fully IT literate, adept as using MS Office, particularly Excel, Word and Outlook. The role will also require you to be comfortable using a CRM system; full training will be provided
  • Communication: you need to be an excellent communicator, both on the phone and via email
  • Organisation skills: you need to have superb organisational skills and be detail oriented

Responsibilities

Initially your responsibilities will focus on:

  • Chasing all assigned leads generated and attempt to convert to bookings
  • Managing the sales consultation process from enquiry to booking
  • Providing the pre-trip planning and logistical support for clients
  • Conducting post-booking administrative tasks to ensure all bookings run smoothly
  • Additional tasks as requested from time to time to assist in the overall service delivery

The role comes with a fixed salary of £20,000 pa,

There is also a bonus scheme depending on results.

Enrolment in the NEST pension scheme

Application Form

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