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Practical information


You may bring a hold bag (up to 20kg) as well as a cabin bag.

For you hold luggage please bring a soft bag like a ruckack rather than a hard cased suitcase because it is more practical when loading local minivan and trailers.

Lost or delayed luggage

We recommend that you wear your walking boots to travel and pack as many essential items as possible in your carry-on luggage. If your luggage is delayed we can then do our best to kit you out to start the trek on time. In the event that your luggage is delayed or lost, our procedure is as follows: 

  • Establish what items are missing and a contingency plan for each critical item
  • If it reaches 6pm on the evening before starting the trek and your luggage has not arrived we recommend buying and/or hiring items immediately as a precaution
  • We will take you to a shop where you can buy toiletry items, e.g. toothbrush you will be able to find everything you need in Chamonix. 

We will do everything we can to help if your luggage is lost or delayed 

Be sure to check your insurance policy coverage for lost luggage cover.


Your guide is a trained first-aider and will carry a full first aid kit at all times during the trip. Please bring with you any personal medication that you may need such as inhalers, plasters and painkillers.

Healthcare can be extremely expensive, we strongly advice all of our clients to invest in insurance before travelling.

Weather Forecasts for the Alps

We also stay closely tuned to changing weather forecasts. On a guided hike in the Alps, you may also want to keep up with the forecast in English by checking Meteoswiss or Meteofrance. 

Weather Varies by Region

Summer hiking weather in the Alps, whether you're in Courmayeur  inSwitzerland or the Mont Blanc Range, is generally very pleasant; and while you may walk in short sleeves under sunny skies on some days, we can almost guarantee that there will also be some days that are cool and wet, especially at higher elevations. The mountains create a rain shadow. Temperatures can range from the low 40s at night to 80 °F during the day. Hikers can expect daytime temperatures in the 70s in the valleys and in the 50s or 60s above 8000 feet—although it's not uncommon to have freezing rain or snow on the high trail one day, and T-shirt weather at the 9500-foot pass the next.

Seasonal Weather Variations in the Alps

As for seasonality, Alps are ideal for hiking or alpinism from mid-June through mid-September, with its high passes is often snowbound until early July. Therefore we typically schedule our first  trips starting the first week of june and conclude by September 15. Wildflowers on the Tour du Mont Blanc are at their peak in late July and early August, and even earlier Italy.

Mandatory vaccines

There are no specific health risks

Local time

France uses Greenwich Mean Time (GMT) +1 hour and Daylight Saving Time (DST) is observed here.

Tipping your guide

Tipping customs vary all over the world, tipping is an accepted practise that we support and we have set out below what is recommended. Tips are not a substitute for good wages: our guides  are all well paid and well looked after.

How much money should you expect to pay in tips

Tipping is completely voluntary, and at your discretion. If you receive bad service or have not been treated well, you would not be expected to tip at all. Of course, that won’t happen on one of Kandoo’s climbs.

Paying tips 

Tips can be paid in Euros 

How do I get to Chamonix

For hikers based in the UK or the US, it is best to fly to Geneva International Airport (GVA). Lots of companies flies to Geneva from all of the major UK airports, and many of the larger US international airports as well. 

All of our tours begin at Chamonix , known as the capital of Alpinsm, at an altitude of nearly 1000 metres above sea level. Chamonix is only  53 miles from Geneva International Airport by car, and we will arrange transport from the airport to your hotel as part of your trek. Transport is generally available at 2 pm every sunday,  and takes approximately an hour and a half. 

Chamonix is an excellent choice for hotel accommodation during your stay, but it does fill up quickly during the peak season, so be sure to reserve your booking with us as early as possible.

Please Note: it is a requirement of joining any of our hikes that you attend a pre-hikes briefing the evening before the tour begins. This gives our guides the opportunity to speak to you about your adventure, and sort out any last minute queries or concerns. We will also carry out a pre-hikes health check which must be completed before you hike in the mountains.

The briefing in Chamonix is held at 6 pm and we recommend that you book a flight that arrives in Geneva before 2 pm for you to attend the briefing and our transfert. If you should arrive on a later flight, you will be given the full briefing the next morning at 7:30am before you set off to the mountain.

Airport transfers and local contacts

All our tours include airport transfers to pick you up at Geneva International Airport (GVA) and take you to your pre-hike hotel in Chamonix, then back again at the end of your stay. Just let us know when you make your booking that you require this service.

If you choose to book a transfer you will be met at Geneva Airport Arrivals section by a Kandoo team member holding a sign reading ‘Kandoo’, so there is no confusion.  One shuttle every sunday with a departure every day at 2 pm. 

It takes about an hour and a half  to drive from the airport to Chamonix. Once you arrive, we can arrange a time for your pre-trek briefing. At the briefing, we’ll review the plans for the climb with you, make sure you have all the right gear, and answer any questions you may have.

If you have arranged a return transfer, we’ll drop you off at Geneva International Airport after your trek. Make sure to arrange a time for the transfer that gets you to the airport in plenty of time for check-in. Remember for international flights you need to arrive 2 hours before departure. Delays can occur, and making your flight is your responsibility ! Our shuttle leave from Chamonix at 9 am every sunday 

When you book we will send you our local contact phone number. We recommend you put this telephone number into your mobile phone before you depart for Geneva. This will be your main contact for any issues that arise while you are in France.

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